Better Than a Trust Fall

I once had a really great sales team leader who lived by the motto “if you do the right thing, the numbers will just come.” What he meant by that is if you spent time building real, caring relationships with your customers so you know, understand, and solve their pain points, the sales will happen automatically. Any time a sales team member had a unique customer request and they went to that leader for approval, the conversation always went like this: Sales team member: “The customer needs X, but that will mean we need to do Y, which requires us … Read More