Step-Up to Leading Others

Step Up iconAre you transitioning from the role of individual contributor to supervisor?
Step-Up provides key insights and specific skills designed to help front-line managers assess their leadership capabilities and develop a successful action plan for creating a more engaged workforce. The front-line supervisor’s role is to equip and prepare employees to take care of the customer while helping them progressively work independently and interdependently. Step-Up teaches front-line leaders the skills they need to manage relationships while keeping employees engaged in the day-to-day. Their ability to manage the behaviors and attitudes of individual contributors in a way that reinforce the organization’s values and culture is essential in building a fully-contributing workforce.

Learning Objectives:
The transition from Individual Contributor to Supervisor is a significant one for most people, and the Step-Up Program specifically prepares participants to:

  • Train, motivate and bring out the best in their employees
  • Deepen their own self-awareness as a means to excellent communication and supervision
  • Elevate their own and their employees’ critical thinking and problem-solving skills
  • Practice ways to develop others by demonstrating empathy, holding them accountable, and establishing consequences

Photo of Front-line Supervisors

Who will benefit from Step-Up?
Anyone in your organization who is transitioning from Individual Contributor to Supervisor


Meet Our Facilitators

Moe CarrickMoe Carrick has woven a cohesive and provocative tapestry of personal leadership experiences, Fortune 100 consulting, academic and institutional learning, keynote addresses, authorship, strategic partnering, and masterful facilitation. Her diverse background, which spans more than two decades, makes Moe an ideal partner for those who possess the power and desire to achieve concrete and lasting change for themselves and their organizations.

JimMorrisJim Morris has a rich background in leading and facilitating organizational change efforts through both his work inside of companies as an executive and leader and, more recently , as an external coach and consultant. He has designed, facilitated and managed change efforts for domestic and international corporations with over 7,000 employees. A major theme in all of Jim’s work is his attention to the culture of organizations as a vehicle to help motivate and inspire employees and leaders to do their best in life and work.

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