Step-Up to Leading Others

Step Up iconAre you transitioning from the role of individual contributor to supervisor?
Step-Up provides key insights and specific skills designed to help front-line managers assess their leadership capabilities and develop a successful action plan for creating a more engaged workforce. The front-line supervisor’s role is to equip and prepare employees to take care of the customer while helping them progressively work independently and interdependently. Step-Up teaches front-line leaders the skills they need to manage relationships while keeping employees engaged in the day-to-day. Their ability to manage the behaviors and attitudes of individual contributors in a way that reinforce the organization’s values and culture is essential in building a fully-contributing workforce.

Learning Objectives:
The transition from Individual Contributor to Supervisor is a significant one for most people, and the Step-Up Program specifically prepares participants to:

  • Train, motivate and bring out the best in their employees
  • Deepen their own self-awareness as a means to excellent communication and supervision
  • Elevate their own and their employees’ critical thinking and problem-solving skills
  • Practice ways to develop others by demonstrating empathy, holding them accountable, and establishing consequences

Photo of Front-line Supervisors

Who will benefit from Step-Up?
Anyone in your organization who is transitioning from Individual Contributor to Supervisor

 

Meet Our Facilitators

Moe CarrickMoe Carrick has woven a cohesive and provocative tapestry of personal leadership experiences, Fortune 100 consulting, academic and institutional learning, keynote addresses, authorship, strategic partnering, and masterful facilitation. Her diverse background, which spans more than two decades, makes Moe an ideal partner for those who possess the power and desire to achieve concrete and lasting change for themselves and their organizations.

Trina D'AmicoTrina D’Amico is an experienced Learning and Development professional who brings great enthusiasm for directly connecting talent development to the organization’s business objectives. Her experience includes organizational development consulting, leadership development, program management, supervising a Talent and Learning Development team, leadership coaching and strategic HR business partnering. Trina holds a master’s degree in Organizational Development from Antioch University-Seattle and has been a certified coach since 2005.

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