Knowledge Transfer Lessons: The Value of the Struggle — Friday Flashback

It may seem like a cliché to say that employees are the most valuable asset in any organization, but if your organization has felt the pain of losing a MVP who failed to transfer their knowledge before leaving, then the cliché rings true. The need to develop a knowledge transfer strategy is not new, yet only a small percentage of CEOs report their organization has implemented an effective knowledge transfer program. And while the “war for talent” certainly is a cliché, the reality is that recruiters and headhunters are targeting your top talent heavily right now and they’re one phone … Read More

10 Ways Frontline Leadership is like First-Time Parenting — From the Archives

Parenting Quote

There is no steeper learning curve in leadership than your very first frontline leadership position. Perhaps the only comparable experience in terms of needing to hit the ground running and quickly close skills gaps is in parenting. Many first-time management experiences parallel first time parenting. Here are 10 of my favorite similarities:

What Would Ted Lasso Do?

Photo of Ted Lasso

It may seem odd to find lessons in leadership from a TV show, but I contend that the leadership (and life) lessons drawn from Ted Lasso are far more inspirational than any book I’ve read in the past few years. If you haven’t watched Ted Lasso, it’s time to subscribe to Apple TV and catch up. The heartwarming comedy follows Ted Lasso, a small-town college football coach who is hired to coach an English soccer team. With no experience or expertise in soccer, he joins the team with nothing but optimism and a belief that he will bring something positive … Read More

5 Lessons from Saying No

Photo of businessman sayng no on phone

I said “no” this week. I didn’t want to say no. I’m a people-pleaser by nature, and the invitation was one that I genuinely wanted to accept. But I said no, nonetheless. As painful as it was to let one opportunity go, I received immediate positive results from my decision that reinforced the power of saying no. First, the process of empowering myself to say no has been a long one. It began by accepting that while I’d like to be everything to everyone, I acknowledge that saying yes to everyone else means I’m often saying no to myself. I … Read More

Making Hybrid Work for Everyone

split photo of hybrid workspace

If one thing’s for certain, it’s that the Post-Pandemic “Return to Normal” will look nothing like the workplace of the past. The Future of Work will likely include more choice and flexibility than in the past. For organizations that prioritize preserving their in-person office experience and culture, the future state may include a hybrid work arrangement or flexible schedules. While this sounds like a viable compromise for the impossible task of making everyone happy, there are certain employees that will be impacted more than others.

Be More Like Simone Biles

photo of gymnast

Even before the Tokyo Olympics began, Simone Biles had already shown the world that she was a truly remarkable individual. Her strength and courage are unquestionable and evident in the way she has handled enormous pressure, injuries, and unspeakable abuse at the hands of her athletic trainer. She always rose above and handled each situation with grace and maturity beyond her years. Her decisions during the Olympic Games this week further solidify that she is truly in a league of her own.