Knowledge Transfer Lessons: The Value of the Struggle — Friday Flashback

It may seem like a cliché to say that employees are the most valuable asset in any organization, but if your organization has felt the pain of losing a MVP who failed to transfer their knowledge before leaving, then the cliché rings true. The need to develop a knowledge transfer strategy is not new, yet only a small percentage of CEOs report their organization has implemented an effective knowledge transfer program. And while the “war for talent” certainly is a cliché, the reality is that recruiters and headhunters are targeting your top talent heavily right now and they’re one phone … Read More

10 Ways Frontline Leadership is like First-Time Parenting — From the Archives

Parenting Quote

There is no steeper learning curve in leadership than your very first frontline leadership position. Perhaps the only comparable experience in terms of needing to hit the ground running and quickly close skills gaps is in parenting. Many first-time management experiences parallel first time parenting. Here are 10 of my favorite similarities:

What Would Ted Lasso Do?

Photo of Ted Lasso

It may seem odd to find lessons in leadership from a TV show, but I contend that the leadership (and life) lessons drawn from Ted Lasso are far more inspirational than any book I’ve read in the past few years. If you haven’t watched Ted Lasso, it’s time to subscribe to Apple TV and catch up. The heartwarming comedy follows Ted Lasso, a small-town college football coach who is hired to coach an English soccer team. With no experience or expertise in soccer, he joins the team with nothing but optimism and a belief that he will bring something positive … Read More

10 Unconventional Signs You’re a Good Boss

Photo of happy businessman

1. Your coffee cup is empty at the end of group meetings. No, coffee drinking itself isn’t a sign of good leadership. But if you’ve spent the whole meeting dominating the discussion, you haven’t had time to sip your coffee and listen to the input of others. A full notepad and an empty coffee cup means your team had the time and space to share their input.

5 Lessons from Saying No

Photo of businessman sayng no on phone

I said “no” this week. I didn’t want to say no. I’m a people-pleaser by nature, and the invitation was one that I genuinely wanted to accept. But I said no, nonetheless. As painful as it was to let one opportunity go, I received immediate positive results from my decision that reinforced the power of saying no. First, the process of empowering myself to say no has been a long one. It began by accepting that while I’d like to be everything to everyone, I acknowledge that saying yes to everyone else means I’m often saying no to myself. I … Read More

Addressing Invisible Labor of Your Employees

Most organizations are reporting challenges to maintaining a fully staffed workforce. Retaining existing employees has become an even higher priority than ever. Naturally, leaders, high performers, and high potentials tend to receive the most attention when it comes to retention. This is understandable given the impact these individuals have on the organization and the cost to replace them. However, that may not be the best strategy for today’s workforce challenges. Instead, it’s important to ask who is disproportionately leaving the organization and why.