 November 1, 2007
Rita Bailey understands the relationship between people and profitability: she helped Southwest Airlines realize years of chart-topping growth. Based on the experience of dozens of high-profile companies, Rita introduces a powerful step-by-step approach for creating a people-centered organization that results in higher productivity, improved quality at lower cost, reduced employee turnover, and superior financial performance. Learn how to strengthen your organization as you go behind the scenes with Rita to see how some of the world’s most successful organizations have used this approach to earn unsurpassed customer and employee loyalty and achieve sustained profitability.
Rita is founder/CEO of QVF Partners, a consulting firm committed to helping organizations create people-focused cultures. As a 25-year veteran of Southwest Airlines and director of their University for People, her insights on culture and people strategies have been featured in Fortune, BusinessWeek, and The Wall Street Journal. An international speaker and advisor, Rita served as national board chair of the American Society for Training & Development and is co-author of Destination Profit.
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 December 4, 2007
In an era of ’win-win’ theories and corporate cultures focused on consensus, straightforward, honest, no-nonsense communication can be rare, indeed. Whether it’s fear of reprisal, the tendency to just ’go along,’ or not wanting to hurt someone’s feelings, many of us avoid telling the truth when the truth needs to be told. In this engaging presentation, Larry Johnson advocates communication strategies that get to the point, respect others, and get the job done. Using the Six Laws of Absolute Honesty, Larry provides step-by-step instructions for overcoming the most difficult communication issues and building an organization characterized by honesty and integrity.
For over 20 years, Larry Johnson has helped companies around the world to create more ethical corporate cultures, manage change, retain customers, and develop effective working relationships. His clients include Harley-Davidson, Nordstrom, American Express, Lloyds of London, Tektronix, and the AMA. A popular speaker and writer, he is co-author of Absolute Honesty. He holds a BA in Education from Arizona State University and a Masters of Education in Counseling Psychology from Northern Arizona.
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 February 6, 2008
Employees take something valuable with them when they leave an organization, and it’s all in their heads. As record numbers of senior employees retire and younger workers opt for more mobile careers, the specialized information they use to perform their jobs can cost millions to replace if it walks out the door before being identified and saved. Dr. David DeLong presents a detailed plan for addressing the threat posed by this lost knowledge. Find out how your organization can identify, transfer and retain the critical expertise of your experienced employees ─ before that knowledge walks out the door.
President of David DeLong & Associates, a research and consulting firm that helps organizations solve performance and staffing problems, David is a research fellow at the MIT AgeLab, an adjunct professor at Babson College, and is author of Lost Knowledge: Confronting the Threat of an Aging Workforce. He has a Ph.D. in organizational behavior from Boston University and an M.P.A. from Harvard’s Kennedy School of Government.
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March 5, 2008
There has perhaps never been a time in human history where strategic foresight is more needed. Whether for business, government, education, nonprofits, or even individuals, the ability to create and sustain a variety of high-quality forward views and to apply the emerging insights in useful ways is at a premium. Futurist Andy Hines outlines what executives should be thinking about and doing when contemplating their organization’s future. Using the experiences of dozens of expert contributors, Andy provides clear and useful guidelines for how best to practice strategic foresight in your organization.
Andy Hines is a leading organizational, academic, and consulting futurist whose experience includes establishing the Global Trends Program at Kellogg Co., and serving as futurist and senior ideation leader at Dow Chemical. He manages the consulting practice of Social Technologies, and also serves as adjunct professor at the University of Houston MS Program in Futures Studies. His most recent book is Thinking About the Future: Guidelines for Strategic Foresight.
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April 9, 2008
Organizational transformation expert Jim Morris examines the role of the leader in driving leadership development and preparations for the future. Whatever you believe about leadership, one thing is certain; if we had more effective leaders, the world would be a better place. But why is it so hard to find good leaders? And why do so few senior leaders have trained people ready to succeed them? Jim presents concrete solutions to help you uncover and enhance powerful, capable leaders, how to become one yourself, and how to prepare your organization for enduring success.
Jim Morris has been an innovator in the field of experiential learning and organizational transformation for over 20 years, having held senior management positions at some of the world’s most successful experiential learning organizations. He is Senior Partner of Bristlecone Learning, LLC, an organizational transformation and consulting practice, and is author of The Five Insights of Enduring Leaders.
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May 7, 2008
Acclaimed executive coach Karlin Sloan offers a variety of strategies, self-assessments, sustainable practices, and habits leaders can use to become what today’s marketplace demands: smarter, faster, and better. She shows what it takes to become a leader who can grow the bottom line and still contribute to stakeholders and the world in a positive way. Karlin focuses on solutions as she outlines how we can achieve our highest levels of performance, potential and fulfillment by asking questions, slowing down and being of service.
Karlin Sloan is founder and CEO of Karlin Sloan & Co., a U.S.-based leadership development consulting firm, and author of Smarter, Faster, Better: Strategies for Effective, Enduring, and Fulfilled Leadership. She is a member of The Executive Coaching Summit and is a popular keynote speaker on coaching and appreciative inquiry. Karlin has an M.A. in clinical psychology, and has been featured in The Los Angeles Times, The Christian Science Monitor, and Fortune Small Business Magazine.
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Management Forum Series 2007-2008 Season