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Customer Service

Achieving Excellence Through Customer Service
Take your customer service organization to the next level with this in-depth, practical guide for developing effective teams and protecting your most important assets – your customers.

John Tschohl, experienced customer service strategist and quality motivator, delivers this focused and informative program in two independent half-day sessions, so you can enroll your front-line service staff and supervisory personnel in the most convenient session for your operation.

Find out more about John Tschohl.

Sign Up For Achieving Excellence Through Customer Service Today!

Two half-day public sessions are scheduled for July 12, 2006, at The Oregon Zoo’s Cascade Crest Banquet Center.

View the Customer Service brochure Adobe Acrobat Required

 Register Now!










 

Custom Solutions

Customer Service challenges are often unique to the organization. Executive Forum also offers customized programs addressing specific issues within a given industry or business that can be presented as in-house programs for larger organizations.

Contact us for more information about how you can deliver outstanding customer service programs in your organization.


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“Customer loyalty is earned or lost every day. Outstanding customer service is no longer an option in today’s competitive marketplace. Live the lessons of John Tschohl’s book before your competition does.”
-- David F. Dyer, President and CEO – Lands’ End

Achieving Excellence Through Customer Service is a blueprint for success for all entrepreneurs to follow. Adapting these concepts of customer driven solutions has made us a leader in the market.”
-- Robert Hunter, D.M.D. President – Delta Dental Plan of Massachusetts